ISO 20121 Management System Certification: credibility and an authoritative endorsement of eco-sustainable event management

ISO 20121 "Event sustainability management systems - Requirements with guidance for use", is an international standard that specifies the requirements that an event management system must meet in order to be deemed sustainable.

Through ISO 20121 certification, IMQ provides an independent, third-party assessment and enables organisations give stakeholders tangible evidence that the events and activities connected with them have been sustainably designed and managed. Certification adds credibility, by providing an authoritative and independent endorsement of conformity with the sustainability standard for management systems.

ISO 20121 Standard

Based on the “Plan-Do-Check-Act” methodology, the standard is applicable to various categories of entities, such as events organisers and service providers for events, and to the management systems relating to the organisation of individual events (e.g. catering, technical installations, stands, etc.). In particular, it applies to all types of organisation that intend to:

  • establish, implement or improve a sustainable management system for all types of events and entities involved in the process
  • ensure conformity with a policy of sustainable development
  • demonstrate the conformity of process management at an international level

The benefits of ISO 20121 certification

ISO 20121 gives entities involved in the organisation of any type of event the advantage of being able to demonstrate their corporate social responsibility by adopting an organisational design based on the economic management of environmental and social impacts, which results in:

  • Lower usage of resources and commensurately lower costs
  • Higher efficiency and profitability
  • Better effectiveness, credibility and transparency
  • Lower risk of administrative proceedings and sanctions
  • Better relations with all stakeholders
  • Consolidation of relations with investors and customers
  • Improved competitiveness in the market
  • Protection and enhancement of corporate reputation.


Certification for CSQ schemes is awarded to organisations that operate in accordance with the applicable standards. Certificates are valid for three years. The audits are planned on the basis of the customer’s requirements and in accordance with international standards. After the award of the certificate, the organisation undergoes periodic audits and an overall system review every three years. The auditors make on-site visits to organisations to analyse their ability to plan and manage their business processes. Management system certification is the endorsement enjoyed by organisations that have chosen to equip themselves with efficient management systems and suitable skills and structures, aimed at continuous improvement. And the higher the prestige of the awarding body, the higher the value of the guarantee. Equipped with state-of-the-art technology, our laboratories have full capability to put products through all the checks required by the major European directives and international standards. The certifications issued by IMQ are synonymous with trust. They guarantee safety, performance, efficiency and quality standards. More than 10,000 companies have turned to IMQ to certify their products and stand out on the market. Notified body for the main EU directives, IMQ offers tests and CE certifications to assess the conformity of the products to the requirements required to be marketed on the European market. Inspections and audits validate the conformity of electrical installations, equipment, supplies and services with the applicable technical and legislative specifications.